Service and Support

Welcome to AquaComfort technical support. Email us any time at or call us during business hours at 888-475-7443. On this page you will find links and videos to questions most often asked by technicians new to servicing our heat pumps.

Manuals and Guides

XL Series

XL Series Owners Manual
XL Series Install Manual

Manuals for the Vintage Classic, Vintage Signature and Classic Black Models (2012 and before) are available upon request through your sales rep

Service Manual:
ACS Service Manual

RMA Submission Form

Troubleshooting Videos

Replacing Water Temp Sensor
Replacing Water Pressure Switch
Replacing Evaporator Sensor
Checking the Compressor Capacitor
Motor Run Capacitor
Pool Heater Control Pad
Fan Relay
FLO Error Code Video Poster
FLO Error Code
HPS Error Code Video Poster
HPS Error Code
TSO Error Code Video Poster
TSO Error Code
LPS Error Code Video Poster
LPS Error Code
ESS Error Code Video Poster
ESS Error Code
TSS Error Code Video Poster
TSS Error Code
Fan Motor Replacement Video Poster
Fan Motor Replacement
Vintage Board Replacement

New to Servicing Videos

AquaComfort Intro Video Poster
AquaComfort Intro Video
How to Use a Multimeter Video Poster
How to Use a Multimeter
AquaComfort Terms of Use Video Poster
Terms of Use