Heat Pump Service Request Form

Check Status of Submitted Service Request

ALL CONTACT INFORMATION IN THIS FORM MUST BE HOMEOWNER INFORMATION.  IF YOU DO NOT HAVE THE HOMEOWNERS EMAIL ADDRESS, PLEASE CONTACT AQUACOMFORT PRIOR TO SUBMITTING THE REQUEST.

Once you have submitted the form, one of our heat pump service representatives will contact you within 72 business hours. Remember to save the confirmation number shown at the top of the page.

**Please be aware that your pool will need to be open for our service technicians to assist you.

Fields  highlighted in blue  are required.

Please Notice

This form is not mobile friendly in portrait mode. In order to view the form properly please view this page on your tablet or desktop computer.

Support Resources

Service and Support
Your resource for AquaComfort Product Services and informational downloads like Owner’s Manuals.

Warranty Registration
Register your AquaComfort product(s) online using our simple registration form.

Service Request Status
Request a status update for your existing service request ticket by completing the online form.

Model / Serial Number
Get help finding your model and/or serial number.

After submitting please scroll up and WRITE DOWN your ticket number.